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CLAIM FORM .

 

CONSULTA JURIDICA INMEDIATA 1,20 €

DIVORCIO 450 EUROS

Servicio de reclamación de deudas coste 30 €

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CLAIM FORM
Mod RCL 001/E Rel. 3 of 26/11/08 PAGE 1 OF 2
Dear Customer,
If you would like to send us a claim please kindly fill in this form and send it along with any useful and/or necessary
documentation to: Air One S.p.A. Ufficio Relazioni Clientela, Via C. G. Viola, 27 torre D – 00148 Roma- Fax 06 65.681.428
You may also send claims through our website www.flyairone.com.
Your request will be thoroughly examined and we will reply within the terms set forth by the applicable laws.
Please be informed that the EC Regulation 261/04 establishes common rules on compensation and assistance to passengers
in the event of denied boarding and of cancellation or long delay of flights. However, obligations on carriers are limited or
excluded in the case where “an event has been caused by extraordinary circumstances which could not have been avoided
even if all reasonable measures had been taken”. Such circumstances may be referred to meteorological conditions, air traffic
congestion, unexpected flight safety shortcomings and strikes.
In the case where your baggage is either missing or has been mishandled, please go immediately to the airport’s Lost & Found
office where a Property Irregularity Report (P.I.R.) will be raised. In order to check on the status of a bag that has already been
reported, please use the baggage tracking service available through our website www.flyairone.com. After 60 days from filing
the P.I.R., your baggage will be considered to be definitively lost. If you had to purchase essential items (i.e. toiletries,
underwear etc.), please ensure that all original receipts are retained until final settlement, in order to submit them in support of
this claim.
In any case, the claim for compensation will have to be submitted together with your boarding card, a copy of the Property
Irregularity Report (P.I.R), the baggage tag and any other document that might be useful in assessing your damages in a more
complete and appropriate way.
Please be informed that we have a limited liability relating to claims for checked baggage. The applicable limits of liability in the
case of destruction, loss of, or damage or delay to baggage are based on:
· Montreal Convention 1999
· Reg. EC no. 2027/97 amended by Reg. EC no. 889/02
· Italian “Codice della Navigazione”
· Airline’s General Conditions of Carriage
Your claim or request for compensation will have to be made to Air One in written within the terms set forth by the applicable
laws.
Air One will handle your data and information in compliance with Italian Law n. 196/03. Please read the note on data
processing1 and give your consent by signing the back of this form.
For further information, please check our website www.flyairone.com
Thank you.
Air One S.p.A.
1 NOTICE AND CONSENT FOR THE PROCESSING OF PERSONAL/SENSITIVE DATA
Leg. Dec. N. 196 of 30.06.2003
Dear Sir/Madam,
We take this opportunity to inform you that AirOne S.p.A., as Data Controller under the provisions set forth by law, for the purpose of processing personal data, shall undertake the collection and processing
of your personal and/or sensitive data in full compliance with the principles of fairness, lawfulness, transparency and protection of your privacy and rights.
We therefore ask for your consent to process personal data, including the sensitive data, in order to grant all the requests reported in this complaint form.
Your data shall be kept at the offices of AirOne S.p.A. and only for the period of time strictly necessary for the performance of the requested service. Moreover, we remind you that providing your personal
data to AirOne S.p.A. for the purposes set forth herein is optional. However, your refusal to provide your personal data or to consent to its processing as described above shall preclude AirOne
S.p.A. from providing the requested service. Finally, you may contact the Data Controller and/or the Data Processor of the processing activities described in this Notice, at the registered office in Via
Cesare Giulio Viola n. 27, 00148 Rome, Italy, at your convenience to exercise any of the rights afforded to you under Article 7 of Legislative Decree 196/2003, n. 196.
CLAIM FORM
Mod RCL 001/E Rel. 3 of 26/11/08 PAGE 2 OF 2
PERSONAL DATA
Fields marked with a (*) are mandatory
Surname*: ________________________________________________________________________________________
Name*: ________________________________________________________________________________________
Address*: ________________________________________________________________________________________
City*: ________________________________________________________________________________________
ZIP*: ________________________________________________________________________________________
Country*: ________________________________________________________________________________________
Phone*: home____________________ office__________________________ mobile_________________________
E-mail address _____________________________ Miles&More card number___________________________________
Flight number________________________ Flight date_________________________ Route_________________________
□ Flight delay □ Flight cancellation □ Overbooking □ Lost baggage □ Damaged baggage
□ Delayed baggage □ Inefficiency at the airport □ Inefficiency on-board
□ Other_____________________________________
PLEASE KINDLY DESCRIBE IN A CLEAR AND COMPREHENSIVE WAY THE REASON FOR YOUR CLAIM IN THE
SECTION BELOW :
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
Date_________________________ Signature______________________________
CONSENT TO THE HANDLING OF PERSONAL/SENSITIVE DATA
Having read the information received from the data handler, and aware that I am fully free to choose, I hereby consent to your handling my personal and/or sensitive data needed .
DATE____________________________________________________
SIGNATURE____________________________________________________________________________________

 

BASES DE CONSULTAS JURIDICAS CON MAS DE 400 RESPUESTAS ACCESO INMEDIATO

-TRAFICO, MULTAS Y VEHICULOS.

-HERENCIAS Y DONACIONES.

-PENSIONES, INCAPACIDADES LABORALES.

-TRABAJADORES, EMPRESAS, CONTRATOS LABORALES, SALARIOS, ETC.

-PROPIEDADES, FINCAS, VIVIENDAS, COMUNIDAD DE PROPIETARIOS.

-SEPARACIONES, DIVORCIOS, MENORES, PENSION ALIMENTOS, ETC

- FISCALIDAD, HACIENDA, SERVICIOS BANCARIOS.

-PENALES.

-EXTRANJERIA.

-VARIOS TEMAS.

Listado que incluye todas la respuestas juridicas incluidas en la bases de consultas legales.

 

Comentario en RadioTelevisionEspañola sobre Consultatuderecho.com

Para consultar a un abogado tenemos diferentes servicios jurídicos desde 1,20 € a 40 €.

La información aquí recogida lo es solamente a nivel orientativo, sin que quepa ningún tipo de responsabilidad por el uso que de la mismas se pueda hacer por terceras personas.

 El visitante debe verificar su contenido y actualidad en alguna fuente oficial

 

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